SEPTA today released its first Transformation Office Annual Progress Report. The report details the progress made in the first year of the Efficiency & Accountability (E&A) Program, a systematic approach to identifying and implementing process efficiencies and cultural improvements.

The E&A Program, which began in 2020, is a grassroots framework to brainstorm, evaluate, prioritize, and implement employee-driven efficiency initiatives while simultaneously improving collaboration. The program’s inaugural transformation plan is comprised of 140 initiatives collectively estimated to have $102 million in recurring annual benefits after a full three-year implementation cycle.

At the conclusion of the first year, SEPTA has already recognized $38.3 million in annual recurring benefits – nearly 38% of the plan’s total estimated benefits.

This first year of the E&A Program demonstrates SEPTA’s commitment to becoming an organization that can adapt and transform. Once the initial 140 initiatives are implemented, SEPTA will look to its Transformation Office to continue to identify, prioritize, and implement new ideas, propelling the transformation through 2025 and beyond.

To read the full Annual Progress Report, click here.

-via Press Release