Norfolk Southern, DrayNow Partner to Improve Customer Experience
Norfolk Southern Corporation announced Wednesday an $8 million investment in DrayNow, Inc. and the formation of a joint venture to transform the intermodal capabilities of rail. Together, the companies will develop and deploy technology to improve the customer and drayage driver experience, enhance supply chain transparency, and increase network fluidity.
DrayNow is revolutionizing intermodal’s first and final mile journey through an app that provides customers with real-time shipment tracking and document capture of drayage shipments. Norfolk Southern is the operator of rail’s most extensive intermodal network in the eastern U.S. Together, this will unite a currently fragmented supply chain and increase the ability to best serve intermodal customers.
Norfolk Southern’s $8 million investment will enable DrayNow to further technology development, increase sales and marketing, and add new team members. Norfolk Southern will also be represented on the board of DrayNow by Chief Strategy Officer Mike McClellan.