Norfolk Southern and RapidSOS Enhancing Safety Information Access for First Responders

Norfolk Southern Corporation and RapidSOS announced a partnership Wednesday to help equip first responders with critical information to safely respond to a rail emergency. Together, the companies will make it quicker and easier to access cargo and hazardous materials information, enable the ability to call for mutual aid, all while providing ongoing training.

The RapidSOS platform securely links over 500 million devices, apps, and sensors to more than 15,000 911 and field responder agencies. The partnership will leverage that network to help provide critical information and capabilities to first responders, including:

  • Train cargo contents with details by train car
  • Hazardous materials information and emergency response standards and best practices
  • Ability to digitally escalate for mutual aid to surrounding agencies
  • Online learning, support, and training at no cost to first responders

Prior to the partnership, emergency dispatchers had to manually search online databases and verbally relay critical information to field responders.  The enhanced data from Norfolk Southern will be available to 911 centers and field responders nationwide in early 2024.

-via Press Release

This article was posted on: September 20, 2023