To provide the most up-to-date train status information to customers, the Virginia Passenger Rail Authority (VPRA), Amtrak, and the City of Richmond have collaborated on the installation of a Passenger Information Display System (PIDS) at the Amtrak Station on Main Street in Richmond, Va.
The system provides customers with real-time information on train arrivals and departures and track assignments in audible and visual formats. This system can also announce essential updates information during service disruptions. PIDS is equipped with an adaptive sound system that adjusts to different environmental noise levels. This allows the system to detect ambient noise and alter the volume of announcements during special events at the station.
Amtrak Virginia trains offer direct service to the Main Street Station to and from Newport News, Northern Virginia, Washington, D.C., and as far north as Boston. The station is on the National Historic Landmark and located in Richmond’s Shockoe Bottom district.
Other Virginia stations are equipped with PIDS including Lynchburg, Newport News, Norfolk, Petersburg, Williamsburg, and the Staples Mill Road Station in Richmond, Va.
Amtrak collaborated closely with the City of Richmond throughout the design process to ensure the system met the architectural standards of Main Street Station. City officials provided valuable input during both the design and installation phases to ensure the new system preserved the station’s historical significance.
Plans are underway to install PIDS at the Amtrak Station in Ashland, Va.
-via Press Release