Passenger and employee safety is Amtrak’s top priority.  It continues to monitor the Coronavirus situation closely in the United States and elsewhere.  The railroad’s medical, public health and emergency management teams are in contact with appropriate officials across our network to maintain awareness of the latest information. Thus far, it has no confirmed cases of exposure to passengers or employees.

To reduce risk, Amtrak has increased cleaning frequency on trains and at stations multiple times a day and in some cases, an hourly basis. Through expanded services provided by our custodial vendors, we’ve increased the use of disinfectants to wipe down handrails, doorknobs, handles and restrooms. It also begun to place additional antibacterial products to include sanitizers and wipes throughout our stations and trains. While taking active measures to maintain a safe work environment, new protocol includes:

• Providing more anti-bacterial wipes and gels in common work areas – including onboard trains, in stations, crew bases and offices.
• Increasing Inventory across the network – including increasing stocks of gloves, antibacterial products, bathroom soap, and more.
• Disseminating accurate information to reduce risk – through reference posters and instructional videos that will be displayed in stations.
• Taking targeted action based on guidance from public health experts – collaborating with stakeholders and transit partners.

While there are no current travel restrictions on Amtrak, it understand passengers may have concerns. As a valued passenger, Amtrak will waive change fees on all existing or new reservations made before April 30, 2020. It is continuing to monitor the coronavirus situation closely and will adjust this policy as necessary. The waiver applies for tickets purchased by April 30, 2020.

—via Press Release